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PRIVACY POLICY

Effective date: November 15, 2023

This Privacy Policy governs how DMVape LLC collects, uses, maintains, and discloses information collected from our site visitors. This policy applies to all products and services offered by DMVape LLC, including our website.

The purpose of this Privacy Policy is to notify you of the following:

  • What personal information is collected from you, how it is used, and with whom it may be shared;
  • What choices are available to you regarding the use of your information; and
  • The security procedures in place to protect the misuse of your information.

 

  1. Acceptance

Reading this Privacy Policy will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Site. By using any part of our Site, you consent to the collection, use, and disclosure of your information as outlined in this Privacy Policy.

If you have any questions or concerns, please contact us .

  1. What Information Do We Collect?

In short: We only collect personal information that you provide to us. We do not process, collect, or store sensitive information.

We collect personal information that you voluntarily provide to us when you participate in activities on our Site or when you contact us.

The personal information that we collect depends on the context of your interactions with us, the choices you make, and the Site features you use. 

“Personal information” means information that can be used to identify you as an individual, such as: your name, email address, and phone number. 

Other types of personal information we may collect include:

  • Marketing data, such as the email address or contact details that we use to send marketing communications and your preferences for receiving communications about our activities, events, and merchandise.
  • Purchase data (if any), including your order history and information needed to process and fulfill your orders, including order details, billing address, and delivery address.

 

Personal information does not include information that is: (1) publicly available information from government records; (2) de-identified or aggregated consumer information; or (3) certain information excluded from the scope of applicable data privacy laws.

Comments and Social Media. If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. When you leave a comment, your name and email address is not shared with a third-party and may be used to communicate with you.

Social media accounts and sharing options are available on our Site. Social media sites (Pinterest, Facebook, Twitter, YouTube, and so forth) can track your personal information. Should you choose to interact with us on social media, please note that you will be voluntarily disclosing that personal information. This information is no longer private. It becomes public information and can be collected and used by others. We have no control over and take no responsibility for the use, storage, or dissemination of such publicly disclosed personal information by you.

 

Any such interactions via comments and social media with us do not subject us to any kind of liability related to misuse of your information by others.

Email Marketing. You have the option of opting in or unsubscribing from our email list. By subscribing and opting in, you agree to receiving newsletters, updates, messages, promotional materials, and any other content related to our Site. When you send an email, your email message along with email address and responses are saved for communication purposes with you. This information is kept confidential, and we do not share, sell, or trade your email information with third parties, except as otherwise stated in this Privacy Policy.

 

Opt-Out. We comply with the United States’ CAN-SPAM Act of 2003 and do not spam or send misleading information. Should you wish to no longer receive communication from us, you have the option of unsubscribing by clicking “unsubscribe” in the bottom of the email we send to you or by contacting us.

 

As for third party websites, please contact them directly to unsubscribe and/or opt-out from their communications.

 

  1. Passively Collected Information

 

In short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Site.

 

Device and Usage Information. We may automatically collect standard Google Analytics data when you visit our Site. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Site. This information is primarily used to maintain the security and operation of our Site and is also used for our internal analytic purposes.

 

Cookies and Other Electronic Technologies. When you visit our Site, cookies may be sent to your computer or mobile device. Cookies are small pieces of information that are issued to your computer or mobile device when you visit a website or access or use a mobile application that stores, and sometimes tracks, information about your use of websites. Some cookies we use last only for the duration of your web session and expire when you close your browser. Other cookies are used to remember you when you return to our Site and will last longer.

 

Most web and mobile device browsers automatically accept cookies but, if you prefer, you can change your browser to prevent that or to notify you each time a cookie is set. You may also learn more about cookies by visiting www.allaboutcookies.org, which includes additional useful information on cookies and how to block cookies using different types of browsers or mobile devices.

 

You may also consult the “Help” section of your browser for more information (e.g., Internet Explorer; Google Chrome; Mozilla Firefox; or Apple Safari). Please note that by blocking any or all cookies, you may not have access to certain features or offerings of our Site.

 

  1. How Do We Use Your Information?

 

In short: We process information you provide to improve and administer our Site, communicate with you, for security and fraud prevention, and to comply with laws. We may also process your information for other purposes with your consent.

 

We process your personal information for a variety of reasons, depending on how you interact with our Site, including:

 

  • To personalize your experience. We may use information in the aggregate to understand how our Site visitors as a group use our Site.

 

  • To improve our Site. We continually strive to improve our Site based on the information and feedback we receive from you. We may process information about how you use our Site to better understand how it is being used so we can improve our Site.

 

  • To send periodic emails. We may use your email address to send information and updates pertaining to your purchases, as well as to respond to inquiries, questions, and/or other requests.

 

  • To request feedback. We may process your information when necessary to request feedback and to contact you about your use of our Site.

 

  • To protect our Services. We may process your information as part of our efforts to keep our Site safe and secure, including fraud monitoring and prevention.

 

  • Direct Marketing. We may use your personal information to send you DMVape-related marketing communications as permitted by law. You will have the ability to opt-out of our marketing and promotional communications as described in herein.

 

  1. When and With Whom Do We Share Your Information?

 

In short: We may share information in specific situations and/or with third parties as described in this section.

 

We may share your personal information with the following third parties and as otherwise described in this Privacy Policy or at the time of collection:

 

Service providers. Companies and individuals that provide services on our behalf or help us operate our Site or our business (such as order fulfillment, payment processing, customer support, hosting, analytics, email delivery, and marketing). 

 

Professional advisors. Professional advisors, such as lawyers, accountants, auditors, and insurers, where necessary in the course of the professional services that they render to us.

 

Authorities and others. Law enforcement, government authorities, and private parties, as we believe in good faith to be necessary or appropriate to comply with law or for the compliance, fraud prevention and safety purposes described above.

 

Business transfers. If the ownership of all or substantially all our business changes, or all or some of our assets are sold as part of a bankruptcy or other proceeding, we may transfer your information to the new owner so that our Site can continue to operate. In such a case, your information would remain subject to the promises and commitments contained in this Privacy Policy until the acquiring party updates it. If such transfer is subject to additional mandatory restrictions under applicable laws or agreements, we will comply with those restrictions.

 

  1. Data Retention

 

In short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless otherwise required by law.

 

We will retain your information for the period necessary to fulfill the purposes outlined in this Privacy Policy, to make our Site available to you, or as instructed by you, unless a longer retention period is required or permitted by law.

 

  1. Third-Party Websites

 

In short: We are not responsible for the safety of any information that you share with third parties that we may link to or who advertise on our Site, but are not affiliated with us.

 

Our Site may offer links to third-party websites or online services that are not affiliated with us, and which may then link to other websites, services, or applications. The inclusion of a link to a third-party website, service, or application does not imply an endorsement by us.

 

We do not make any guarantee regarding any such third parties, and we will not be liable for any loss or damage caused using such third-party websites, services, or applications. Any data collected by third parties is not covered by this Privacy Policy. 

 

  1. How Do We Keep Your Information Safe?

 

In short: We aim to protect your personal information through a system of organizational and technical security measures.

 

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. 

 

However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. 

 

Although we will do our best to protect your personal information, transmission of personal information to and from our Site is at your own risk. You should only access our Site within an environment that you feel is appropriate and/or secure.

 

  1. Withdrawing Your Consent

 

In short: You have the right to withdraw your consent for us to process your personal information at any time.

 

If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided on this page.

 

However, please note that this will not affect the lawfulness of the processing before its withdrawal, nor when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

 

If you have instructed, allowed, elected, or otherwise initiated a request for your contact information to be transmitted to one or multiple third parties via our Site, you must contact each third party individually with a request to withdraw your consent. 

 

Our Policy on “Do Not Track” Signals. We honor Do Not Track signals and do not track, plant cookies, or use advertising when a Do Not Track browser mechanism is in place. Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked. 

 

You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

 

  1. Access and Deletion Rights

 

In short: You have the right to know what information we have about you and to ask us to delete that information.

 

Access Request Rights. You have the right to request that we disclose how we collect and use your personal information. To submit an access request, see Exercising Access and Deletion Rights below. Once we receive and confirm your request, we will disclose to you:

 

  • The categories, sources, and specific pieces of personal information we collected about you.
  • Our business or commercial purpose for collecting that personal information.
  • The categories of third parties with whom we shared that personal information during the past 12 months (if any).
  • If we sold or disclosed your personal information, we will provide you with two separate lists disclosing:
    • the personal information categories that each category of recipient purchased (i.e. sales); and
    • the personal information categories that each category of recipient obtained (i.e. disclosures for a business purpose).

 

Deletion Request Rights. You have the right to request that we delete personal information that we collected from you and retained (subject to certain exceptions). Once we receive and confirm your verifiable request, we will delete your personal information from our records, unless certain exceptions apply.

 

Exercising Access and Deletion Rights. You may make a request on behalf of yourself or your minor child. You may only make a request for access twice within a 12-month period. The request must:

 

  • Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or that you are an authorized representative.
  • Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

 

To exercise the access and deletion rights described above, please submit a verifiable request to us by emailing us at [Insert Email]. 

 

  1. Children’s Privacy

 

In short: We do not intentionally collect personal information from children.

 

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

 

  1. Changes To This Privacy Policy

 

We reserve the right to change this Privacy Policy as we deem necessary or appropriate because of legal compliance requirements or changes in our business practices. If you have provided us with an email address, we will endeavor to notify you, by email to that address, of any material change to how we will use personally identifiable information.

 

  1. Questions Or Comments?

 

If you have questions or comments about this Privacy Policy, you may email us .